Getting a website for your business can be a pretty daunting experience, especially if it’s your first time – well hopefully below will answer any questions you may have and if you still not sure or can’t find the answer you’re after – give us a call on: 1300 158 708

How long does it take to design and build a website?
A website typically takes up to 4 weeks but can be longer depending on the site requirements, if copy-writing or custom design is required or is a large ecommerce website.
What is the process of getting a website?
We have a 4 step process, Brief, Design, Build and Launch. Once you accept our quote we send you a website brief which will take you though the various processes and assist in the gathering of your content.
Do you offer eCommerce/Online Store websites?
Yes, we provide a wide range of options including ecommerce.
Do I need to organise my own domain name and hosting?
While you can bring your own domain name and hosting with you - we can also off these services - in fact we prefer to use our own hosting as it is on our dedicated business grade server here in Australia so you can be assured it is secure and high speed with a 99.9% up time.
Will my website work on mobile devices?
Yes - all our websites are responsive which means they will work on all mobile devices as well as desktop computers.
What is a Content Management System (CMS)?
A CMS is a self-editing website that you can manage yourself. You can add additional pages, images and much more.
Do you provide training?
Our websites comes with 40 Video Tutorials plus we provide training as well.
Can you help me with Social Media and Email Marketing?
Yes, we can help you with both of these options - we have our own email marketing system that we integrate into you website along with your social media links.
What is Search Engine Optimisation (SEO)?
SEO is all about getting found in the major search engines. There are 2 parts to the process - Onsite & Offsite optimisation. Its all about improving the visibility and popularity of you site to gain more traffic to your site thereby generating more leads and customers.
Do you write the content for my site?
Usually our client provide us with the content but we can also offer you our Copy writing service if you prefer - there is an additional fee for this service though.
What is a domain name?
A domain name or URL is your address on the web. It will look something like this:
What is web hosting?
Web Hosting is the server on which your website and email are stored. We have many different levels of plans depending on your needs. Your data is stored here in Australia in our secure datacentre in Melbourne. Our dedicated server is optimised for business grade hosting.
Can you design my logo?
Yes we can. While we have our own graphic designers, we only offer this service to our clients for their website etc.

If you have any other questions please check out our Knowledgebase