Michelle is a reliable and experienced new team member with over 10 years of experience in customer service, inside sales, technical support, appointment setting, and administrative support. She has worked with international clients across a range of industries, managing inbound and outbound communications, qualifying leads, nurturing prospects, and helping convert enquiries into customers. Her background also includes email management, calendar coordination, data entry, CRM maintenance, and providing support across phone, chat, and email channels.
With strong experience in sales and customer engagement, Michelle brings a proactive and professional approach to every role. She is skilled at identifying customer needs, maintaining accurate records, supporting team performance, and contributing to overall business growth. Her ability to combine sales support, customer service, and administration makes her a versatile team member who is organised, dependable, and committed to delivering excellent results.
