Articles

 503 valid RCPT command must precede DATA or 550-Verification failed...

When sending email, you receive an immediate bounce such as the following: Subject: RE: XXXXXX -...

 Configuring Outlook for Gmail Account

Google Apps users, please follow the default instructions unless otherwise noted, replacing...

 Configuring Your POP or IMAP Email Account in Microsoft Outlook

Configuring Your POP or IMAP Email account in Microsoft Outlook This tutorial shows you how to...

 Configuring Your POP or IMAP Email Account in Windows Live Mail

Configuring Your POP or IMAP Email account in Microsoft Windows Live Mail This tutorial shows...

 Email Error Message - 550 - mailbox not found

SMTP reply messages error 550 is generally the most common. It comes with a side-message like:...

 How To Redirecting Spam Emails To My Email Client Spam Folder?

While your emails are filtered to minimise spam getting to your inbox, inevitably some legitimate...

 How can I Check if my IP Address is Blacklisted?

From time to time your IP address may get blacklisted if your mail authentication is set wrong or...

 How can I blacklist a spammy domain or email address?

If you are receiving to many spam email from a particular domain, then you can blacklist that...

 How can I change my email Password?

To change your password for your email you will need to login to your Control Panel or Webmail...

 How can I stop Spam Emails?

When you first purchase your hosting package, you will need to enable 'Spam Assassin'. This...

 How can I sync my Calendar & Tasks to my cpanel server?

The cPanel emails can be synced with Outlook, but unfortunately, the calendar cannot be synced by...

 How can i Improve Spam Detection?

VMA have made some pretty major changes to our spam filtering system recently – we are now...

 How can i tell if I am using POP or IMAP email protocol?

Now and again you may need to check which email protocol you are using. For example you may be...

 How do I Access and use webmail?

You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...

 How do I View Unread Emails in Outlook 2010?

There are times when you need to view unread emails in Outlook 2010. You used to have this...

 How do I Whitelist an Email Address?

Gmail1. Open an email from the sender that you want to whitelist.2. Click on the little...

 How do I backup my Outlook mail locally?

Sometimes you may wish to backup your email locally (on your laptop or home/office Desktop PC)....

 How do I create an email account?

To add a new email address you firstly log into your cPanel account. This can be done in a number...

 How do I do the 'Safe Sender' list?

You never have to miss out on vital information by simply subscribing and enjoy... By following...

 How do I reset my email password?

To reset your email password in cPanel you firstly log into your cPanel account. This can be done...

 How do I setup my Email on my iPhone or other Smartphone?

If you need to setup your email on your smartphone or iPhone then follow the below settings:Go to...

 I am not Receiving Some Clients Email?

Ocassionally you might have some client's or other emails that are not getting to your inbox....

 IMAP Synchronisation Issues in Office 365 and Outlook 2013

The problem might not be in the way you have configured your IMAP account on Outlook 2013, but it...

 Is there a mailbox storage limit?

You can define the mailbox storage quota on any mail account via the webmail interface or the...

 My Clients emails are seen as Spam - How can I white-list their domain?

If you find that some incoming emails are going to spam from legitimate email addresses, you can...

 My e-mail is going to the bulk or spam folder!

All domains that are created on our servers are monitored VERY closely for spam to prevent any...

 People tell me they are having problems sending me emails?

Some people are telling me that they are having issues sending me an email. They are getting an...

 Setup outgoing mail authentication on an Apple Mac

Setup outgoing mail authentication in Apple's Mail app Open Apple's Mail application, go to...

 Where do I find my Spam folder now?

You can now find your SPAM folder in your cPanel/Email account. You fan find is in 2 ways:ACCESS...

 Why am I getting the error 550 Access denied - Invalid HELO name?

The VMA servers have a special requirement for 'SMTP authentication' in order to send...

 Why can't I log into my cpanel or webmail?

The control panel runs on port 2082 so if you are behind a firewall or proxy server you might...